SHIPPING POLICY

Last Updated: June 2026

Welcome to SKINIQUE. This Shipping Policy outlines the terms and conditions relating to the shipment and delivery of products purchased through our website.

1. Shipping Coverage

SKINIQUE currently ships products across India only. We do not offer international shipping at this time.

2. Order Processing

All orders are processed within 24 hours of successful payment confirmation, excluding Sundays, public holidays, and unforeseen circumstances beyond our control.

Orders placed after business hours may be processed on the next working day.

3. Shipping Charges

A standard shipping charge of ₹299 will be applied to all orders unless otherwise specified during promotional campaigns or special offers.

Any applicable shipping charges will be displayed during checkout before payment confirmation.

4. Estimated Delivery Timeline

Once dispatched, orders are generally delivered within 4–7 business days, depending on the delivery location and courier service availability.

Please note that delivery timelines are estimates and may vary due to:

• Weather conditions

• Public holidays

• Natural disasters

• Remote delivery locations

• Courier partner delays

5. Order Tracking

Once your order has been dispatched, tracking details will be shared through email, SMS, or WhatsApp (where applicable), enabling you to track the status of your shipment.

6. Delivery Attempts

Our courier partners will make reasonable attempts to deliver your package to the shipping address provided during checkout.

If delivery attempts are unsuccessful due to incorrect address details, recipient unavailability, or refusal to accept the shipment, additional shipping charges may apply for re-dispatch.

7. Damaged or Tampered Packages

Customers are advised to inspect the package at the time of delivery.

If the package appears damaged, tampered with, or opened, please refuse delivery and immediately contact our customer support team with photographs of the package.

8. Non-Delivery or Lost Shipments

In the rare event that your order is lost in transit or remains undelivered beyond the expected delivery timeframe, please contact us and we will coordinate with the courier partner to investigate and resolve the issue.

9. Contact Information

For shipping-related inquiries, please contact:

SKINIQUE
Operated by COSMETICS (OPC) PRIVATE LIMITED
Address: House No. 3, Block 8, Roop Nagar, North Delhi, Delhi – 110007
Email: info.skiniquecosmetics@gmail.com
Phone: +91 9667271661
Website: https://www.skiniquecosmetic.com/

10. Policy Updates

SKINIQUE reserves the right to modify this Shipping Policy at any time without prior notice. Any changes will be posted on this page and become effective immediately upon publication.